Bug Reporting
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Home – Wiki landing page and roadmap overview -
Troubleshooting – General troubleshooting steps and common fixes
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Bug-Reporting – You are here -
Support – Where to ask for help
- Overview
- Choosing the right template
- What to include
- Example of an effective bug report
- Troubleshooting before reporting
- Related pages
This page explains how to report bugs so we can understand, reproduce, and fix them efficiently.
When filing an issue in our public hub, use the template that best fits your problem:
- Bug report – Gameplay or UI issues.
- Crash report – Crashes, freezes, or fatal errors.
- Performance issue – Low FPS, stuttering, long load times.
- Multiplayer / online issue – Connection, matchmaking, or co-op problems.
Try to include:
- Platform – Windows, Linux, macOS, Android, iOS, Steam Deck, or other.
- Game version / build – The version number or build name from the game, launcher, or store.
- Steps to reproduce – Numbered steps starting from a fresh launch.
- Expected vs actual behavior – What you expected to happen and what actually happened.
- Frequency – Does this happen every time, sometimes, or only once?
- Logs or error messages – Short, relevant snippets (with personal data removed).
Summary: Inventory item disappears when dragged onto quickbar.
Steps to reproduce:
- Start a new game.
- Pick up any item.
- Drag it onto quickbar slot 1.
Expected: The item appears in slot 1 and remains in the inventory.
Actual: The item disappears from both the inventory and the quickbar.
Before filing a bug, consider basic checks from Troubleshooting:
- Restart the game and your device.
- Verify game files if your platform supports it.
- Update graphics drivers and the operating system.
If you are ever unsure whether something is a bug or intended behavior, start with a support channel described in Support.
Tags: documentation, bug-reporting, support