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enhancementNew feature or requestNew feature or request

good first issue

Status: Open.

#3397 In frappe/helpdesk;

· ShadowJonathan opened on May 27, 2026

[Feature] Kanban view type for ticket list

Status: Open.

#3391 In frappe/helpdesk;

· dpb97 opened on May 26, 2026

Export Does Not Respect @me Filters in Helpdesk List View

bugSomething isn't workingSomething isn't working

Status: Open.

#3388 In frappe/helpdesk;

· Hemil-Sangani opened on May 25, 2026

WhatsApp Integration

Status: Open.

#3379 In frappe/helpdesk;

· michellealva opened on May 21, 2026

Dark mode issues

Status: Open.

#3358 In frappe/helpdesk;

· RitvikSardana opened on May 15, 2026

Show small visualization for conveying SLA timlines

Status: Open.

#3356 In frappe/helpdesk;

· ankush opened on May 14, 2026

Enable sourcemaps

Status: Open.

#3355 In frappe/helpdesk;

· ankush opened on May 14, 2026

Lack of Sub-task Management within Tickets

Status: Open.

#3343 In frappe/helpdesk;

· SathwikGuduguntla opened on May 12, 2026

Default ticket account uses default outgoing account

Status: Open.

#3337 In frappe/helpdesk;

· niraj2477 opened on May 11, 2026

Redirect queries to read replica for fetching data.

Status: Open.

#3336 In frappe/helpdesk;

· niraj2477 opened on May 11, 2026

helpdesk pulls all the users in agent's view on initial load

bugSomething isn't workingSomething isn't working

Status: Open.

#3335 In frappe/helpdesk;

· niraj2477 opened on May 11, 2026

Updating sqlite index of HD Ticket on doc events breaks

bugSomething isn't workingSomething isn't working

Status: Open.

#3334 In frappe/helpdesk;

· niraj2477 opened on May 11, 2026