apache · CritasWang · Jun 10, 2026 · Jun 10, 2026
diff --git a/src/.vuepress/public/img/commercial-support-pragmatic.png b/src/.vuepress/public/img/commercial-support-pragmatic.png
diff --git a/src/.vuepress/public/img/commercial-support-timecho-zh.png b/src/.vuepress/public/img/commercial-support-timecho-zh.png
diff --git a/src/.vuepress/public/img/commercial-support-timecho.png b/src/.vuepress/public/img/commercial-support-timecho.png
diff --git a/src/.vuepress/public/img/commercial-support-toddy.png b/src/.vuepress/public/img/commercial-support-toddy.png
diff --git a/src/.vuepress/sidebar/V1.3.x/en.ts b/src/.vuepress/sidebar/V1.3.x/en.ts
@@ -31,6 +31,7 @@ export const enSidebar = {
         { text: 'IoTDB Introduction', link: 'IoTDB-Introduction_apache' },
         { text: 'Scenario', link: 'Scenario' },
         { text: 'Release History', link: 'Release-history_apache' },
+        { text: 'Commercial Support', link: 'Commercial-Support_apache' },
       ],
     },
     {

diff --git a/src/.vuepress/sidebar/V1.3.x/zh.ts b/src/.vuepress/sidebar/V1.3.x/zh.ts
@@ -31,6 +31,7 @@ export const zhSidebar = {
         { text: '产品介绍', link: 'IoTDB-Introduction_apache' },
         { text: '应用场景', link: 'Scenario' },
         { text: '发布历史', link: 'Release-history_apache' },
+        { text: '商业支持', link: 'Commercial-Support_apache' },
       ],
     },
     {

diff --git a/src/.vuepress/sidebar/V2.0.x/en-Table.ts b/src/.vuepress/sidebar/V2.0.x/en-Table.ts
@@ -30,6 +30,7 @@ export const enSidebar = {
         { text: 'IoTDB Introduction', link: 'IoTDB-Introduction_apache' },
         { text: 'Scenario', link: 'Scenario' },
         { text: 'Release History', link: 'Release-history_apache' },
+        { text: 'Commercial Support', link: 'Commercial-Support_apache' },
       ],
     },
     {

diff --git a/src/.vuepress/sidebar/V2.0.x/en-Tree.ts b/src/.vuepress/sidebar/V2.0.x/en-Tree.ts
@@ -30,6 +30,7 @@ export const enSidebar = {
         { text: 'IoTDB Introduction', link: 'IoTDB-Introduction_apache' },
         { text: 'Scenario', link: 'Scenario' },
         { text: 'Release History', link: 'Release-history_apache' },
+        { text: 'Commercial Support', link: 'Commercial-Support_apache' },
       ],
     },
     {

diff --git a/src/.vuepress/sidebar/V2.0.x/zh-Table.ts b/src/.vuepress/sidebar/V2.0.x/zh-Table.ts
@@ -30,6 +30,7 @@ export const zhSidebar = {
         { text: '产品介绍', link: 'IoTDB-Introduction_apache' },
         { text: '应用场景', link: 'Scenario' },
         { text: '发布历史', link: 'Release-history_apache' },
+        { text: '商业支持', link: 'Commercial-Support_apache' },
       ],
     },
     {

diff --git a/src/.vuepress/sidebar/V2.0.x/zh-Tree.ts b/src/.vuepress/sidebar/V2.0.x/zh-Tree.ts
@@ -30,6 +30,7 @@ export const zhSidebar = {
         { text: '产品介绍', link: 'IoTDB-Introduction_apache' },
         { text: '应用场景', link: 'Scenario' },
         { text: '发布历史', link: 'Release-history_apache' },
+        { text: '商业支持', link: 'Commercial-Support_apache' },
       ],
     },
     {

diff --git a/src/UserGuide/Master/Table/IoTDB-Introduction/Commercial-Support_apache.md b/src/UserGuide/Master/Table/IoTDB-Introduction/Commercial-Support_apache.md
@@ -0,0 +1,39 @@
+<!--
+
+    Licensed to the Apache Software Foundation (ASF) under one
+    or more contributor license agreements.  See the NOTICE file
+    distributed with this work for additional information
+    regarding copyright ownership.  The ASF licenses this file
+    to you under the Apache License, Version 2.0 (the
+    "License"); you may not use this file except in compliance
+    with the License.  You may obtain a copy of the License at
+
+        http://www.apache.org/licenses/LICENSE-2.0
+
+    Unless required by applicable law or agreed to in writing,
+    software distributed under the License is distributed on an
+    "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+    KIND, either express or implied.  See the License for the
+    specific language governing permissions and limitations
+    under the License.
+
+-->
+
+# Commercial support
+
+As every Apache project, so is `Apache IoTDB` generally available and usable by anyone free of charge.
+
+Also does the `Apache IoTDB Community` offer free support on the official project `Mailinglist`. This support is however, done voluntarily by the community, so there are no service-level-agreements, guaranteed reaction times or guarantee that an issue will be addressed or solved.
+
+If you or your business has higher demands on guaranteed availability and execution of support requests, the following individuals and companies have commercial support offerings.
+
+The information provided here was provided by the entities named, and is not verified (except the `Involvement Level`), updated or endorsed by the `Apache Software Foundation` or the `Apache IoTDB` project.
+
+## Commercial Support Providers for Apache IoTDB
+
+|                                                                                                                                                                                                                                                                                   | Name                                                       | Description                                                                                                                                                                                                                                                    | Contact Person(s) | Contact Email(s)                  | Contact Phone(s) | Involvement Level |
+| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------- | ----------------------------------- | ------------------ | ------------------- |
+| ![](/img/commercial-support-timecho.png)| [Timecho Europe GmbH](https://www.timecho-global.com/)        | Enterprise-grade products and solutions, technical support/ consulting/ training, deployment and migration, performance tuning, training, custom development, protocol/ connector/ driver development, time-series foundation model services, and AI services. | Pengchen Zheng    | pengcheng.zheng@timecho.com       | -                | Committer         |
+| ![](/img/commercial-support-pragmatic.png)| [pragmatic industries GmbH](https://pragmaticindustries.com/)| Technical support/ consulting/ training, deployment and migration, custom development                                                                                                                                                                          | Julian Feinauer   | j.feinauer@pragmaticindustries.de | -                | PMC Member        |
+| ![](/img/commercial-support-toddy.png)| [ToddySoft GmbH](https://toddysoft.com/)| Technical support/ consulting/ training, deployment and migration, protocol/ connector/ driver development, custom development                                                                                                                                 | Christofer Dutz   | christofer.dutz@toddysoft.com     | -                | PMC Member        |
+
diff --git a/src/UserGuide/Master/Tree/IoTDB-Introduction/Commercial-Support_apache.md b/src/UserGuide/Master/Tree/IoTDB-Introduction/Commercial-Support_apache.md
@@ -0,0 +1,39 @@
+<!--
+
+    Licensed to the Apache Software Foundation (ASF) under one
+    or more contributor license agreements.  See the NOTICE file
+    distributed with this work for additional information
+    regarding copyright ownership.  The ASF licenses this file
+    to you under the Apache License, Version 2.0 (the
+    "License"); you may not use this file except in compliance
+    with the License.  You may obtain a copy of the License at
+
+        http://www.apache.org/licenses/LICENSE-2.0
+
+    Unless required by applicable law or agreed to in writing,
+    software distributed under the License is distributed on an
+    "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+    KIND, either express or implied.  See the License for the
+    specific language governing permissions and limitations
+    under the License.
+
+-->
+
+# Commercial support
+
+As every Apache project, so is `Apache IoTDB` generally available and usable by anyone free of charge.
+
+Also does the `Apache IoTDB Community` offer free support on the official project `Mailinglist`. This support is however, done voluntarily by the community, so there are no service-level-agreements, guaranteed reaction times or guarantee that an issue will be addressed or solved.
+
+If you or your business has higher demands on guaranteed availability and execution of support requests, the following individuals and companies have commercial support offerings.
+
+The information provided here was provided by the entities named, and is not verified (except the `Involvement Level`), updated or endorsed by the `Apache Software Foundation` or the `Apache IoTDB` project.
+
+## Commercial Support Providers for Apache IoTDB
+
+|                                                                                                                                                                                                                                                                                   | Name                                                       | Description                                                                                                                                                                                                                                                    | Contact Person(s) | Contact Email(s)                  | Contact Phone(s) | Involvement Level |
+| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------- | ----------------------------------- | ------------------ | ------------------- |
+| ![](/img/commercial-support-timecho.png)| [Timecho Europe GmbH](https://www.timecho-global.com/)        | Enterprise-grade products and solutions, technical support/ consulting/ training, deployment and migration, performance tuning, training, custom development, protocol/ connector/ driver development, time-series foundation model services, and AI services. | Pengchen Zheng    | pengcheng.zheng@timecho.com       | -                | Committer         |
+| ![](/img/commercial-support-pragmatic.png)| [pragmatic industries GmbH](https://pragmaticindustries.com/)| Technical support/ consulting/ training, deployment and migration, custom development                                                                                                                                                                          | Julian Feinauer   | j.feinauer@pragmaticindustries.de | -                | PMC Member        |
+| ![](/img/commercial-support-toddy.png)| [ToddySoft GmbH](https://toddysoft.com/)| Technical support/ consulting/ training, deployment and migration, protocol/ connector/ driver development, custom development                                                                                                                                 | Christofer Dutz   | christofer.dutz@toddysoft.com     | -                | PMC Member        |
+
diff --git a/src/UserGuide/V1.3.x/IoTDB-Introduction/Commercial-Support_apache.md b/src/UserGuide/V1.3.x/IoTDB-Introduction/Commercial-Support_apache.md
@@ -0,0 +1,39 @@
+<!--
+
+    Licensed to the Apache Software Foundation (ASF) under one
+    or more contributor license agreements.  See the NOTICE file
+    distributed with this work for additional information
+    regarding copyright ownership.  The ASF licenses this file
+    to you under the Apache License, Version 2.0 (the
+    "License"); you may not use this file except in compliance
+    with the License.  You may obtain a copy of the License at
+
+        http://www.apache.org/licenses/LICENSE-2.0
+
+    Unless required by applicable law or agreed to in writing,
+    software distributed under the License is distributed on an
+    "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+    KIND, either express or implied.  See the License for the
+    specific language governing permissions and limitations
+    under the License.
+
+-->
+
+# Commercial support
+
+As every Apache project, so is `Apache IoTDB` generally available and usable by anyone free of charge.
+
+Also does the `Apache IoTDB Community` offer free support on the official project `Mailinglist`. This support is however, done voluntarily by the community, so there are no service-level-agreements, guaranteed reaction times or guarantee that an issue will be addressed or solved.
+
+If you or your business has higher demands on guaranteed availability and execution of support requests, the following individuals and companies have commercial support offerings.
+
+The information provided here was provided by the entities named, and is not verified (except the `Involvement Level`), updated or endorsed by the `Apache Software Foundation` or the `Apache IoTDB` project.
+
+## Commercial Support Providers for Apache IoTDB
+
+|                                                                                                                                                                                                                                                                                   | Name                                                       | Description                                                                                                                                                                                                                                                    | Contact Person(s) | Contact Email(s)                  | Contact Phone(s) | Involvement Level |
+| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------- | ----------------------------------- | ------------------ | ------------------- |
+| ![](/img/commercial-support-timecho.png)| [Timecho Europe GmbH](https://www.timecho-global.com/)        | Enterprise-grade products and solutions, technical support/ consulting/ training, deployment and migration, performance tuning, training, custom development, protocol/ connector/ driver development, time-series foundation model services, and AI services. | Pengchen Zheng    | pengcheng.zheng@timecho.com       | -                | Committer         |
+| ![](/img/commercial-support-pragmatic.png)| [pragmatic industries GmbH](https://pragmaticindustries.com/)| Technical support/ consulting/ training, deployment and migration, custom development                                                                                                                                                                          | Julian Feinauer   | j.feinauer@pragmaticindustries.de | -                | PMC Member        |
+| ![](/img/commercial-support-toddy.png)| [ToddySoft GmbH](https://toddysoft.com/)| Technical support/ consulting/ training, deployment and migration, protocol/ connector/ driver development, custom development                                                                                                                                 | Christofer Dutz   | christofer.dutz@toddysoft.com     | -                | PMC Member        |
+
diff --git a/src/UserGuide/dev-1.3/IoTDB-Introduction/Commercial-Support_apache.md b/src/UserGuide/dev-1.3/IoTDB-Introduction/Commercial-Support_apache.md
@@ -0,0 +1,39 @@
+<!--
+
+    Licensed to the Apache Software Foundation (ASF) under one
+    or more contributor license agreements.  See the NOTICE file
+    distributed with this work for additional information
+    regarding copyright ownership.  The ASF licenses this file
+    to you under the Apache License, Version 2.0 (the
+    "License"); you may not use this file except in compliance
+    with the License.  You may obtain a copy of the License at
+
+        http://www.apache.org/licenses/LICENSE-2.0
+
+    Unless required by applicable law or agreed to in writing,
+    software distributed under the License is distributed on an
+    "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+    KIND, either express or implied.  See the License for the
+    specific language governing permissions and limitations
+    under the License.
+
+-->
+
+# Commercial support
+
+As every Apache project, so is `Apache IoTDB` generally available and usable by anyone free of charge.
+
+Also does the `Apache IoTDB Community` offer free support on the official project `Mailinglist`. This support is however, done voluntarily by the community, so there are no service-level-agreements, guaranteed reaction times or guarantee that an issue will be addressed or solved.
+
+If you or your business has higher demands on guaranteed availability and execution of support requests, the following individuals and companies have commercial support offerings.
+
+The information provided here was provided by the entities named, and is not verified (except the `Involvement Level`), updated or endorsed by the `Apache Software Foundation` or the `Apache IoTDB` project.
+
+## Commercial Support Providers for Apache IoTDB
+
+|                                                                                                                                                                                                                                                                                   | Name                                                       | Description                                                                                                                                                                                                                                                    | Contact Person(s) | Contact Email(s)                  | Contact Phone(s) | Involvement Level |
+| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------- | ----------------------------------- | ------------------ | ------------------- |
+| ![](/img/commercial-support-timecho.png)| [Timecho Europe GmbH](https://www.timecho-global.com/)        | Enterprise-grade products and solutions, technical support/ consulting/ training, deployment and migration, performance tuning, training, custom development, protocol/ connector/ driver development, time-series foundation model services, and AI services. | Pengchen Zheng    | pengcheng.zheng@timecho.com       | -                | Committer         |
+| ![](/img/commercial-support-pragmatic.png)| [pragmatic industries GmbH](https://pragmaticindustries.com/)| Technical support/ consulting/ training, deployment and migration, custom development                                                                                                                                                                          | Julian Feinauer   | j.feinauer@pragmaticindustries.de | -                | PMC Member        |
+| ![](/img/commercial-support-toddy.png)| [ToddySoft GmbH](https://toddysoft.com/)| Technical support/ consulting/ training, deployment and migration, protocol/ connector/ driver development, custom development                                                                                                                                 | Christofer Dutz   | christofer.dutz@toddysoft.com     | -                | PMC Member        |
+