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http://helpdesk.bluehost.com/kb/index.php/kb/article/000207
this article helped me get started on how to go about installing ruby apps. Basically I followed its steps but replaced tracks as my app.
Here is what I did: (need to have SSH access)
0) login to shell
1) $ cd ~
2) $ wget http://bsag.bingodisk.com/public/files/tracks-1.7.zip
3) $ unzip tracks-1.7.zip
4) $ mv tracks-1.7 tracks
… also followed the installing stuff from (http://www.getontracks.org/doc/chapter/2-installation.html). except the last step to start server (script/server -e production