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11 changes: 8 additions & 3 deletions docs/.vitepress/config.ts
Original file line number Diff line number Diff line change
Expand Up @@ -9,6 +9,13 @@ export default {
themeConfig: {
sidebar: [
{
text: 'Server Closure',
items: [
{ text: 'Closure Announcement', link: '/closure-announcement' },
{ text: 'Closure FAQ and Information', link: '/closure-info' }
]
},
{
text: 'In-game Information',
items: [
{ text: 'Anti-cheat', link: '/anti-cheat' },
Expand Down Expand Up @@ -59,11 +66,9 @@ export default {
{
text: 'Applications',
items: [
{ text: 'Jobs', link: '/jobs' },
{ text: 'Applying for Staff', link: '/applying-for-staff' },
{ text: 'Applying for a YouTube Rank', link: '/applying-for-a-youtube-rank' },
{ text: 'Partner Program', link: '/partner-program' },
{ text: 'Trainee Process', link: '/trainee-process' }
]
Comment thread
Rishi-Sahasrabuddhe marked this conversation as resolved.
},
{
Expand All @@ -88,7 +93,7 @@ export default {
{
text: 'Other',
items: [
{ text: 'Frequently Asked Quesitons', link: '/faq' },
{ text: 'Frequently Asked Questions', link: '/faq' },
{ text: 'Nitro Boosting Rewards', link: '/nitro-boosting-rewards' },
{ text: 'Security Bug Bounty', link: '/security-bug-bounty' },
{ text: 'API Documentation & Usage', link: '/api-documentation-and-usage' },
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4 changes: 4 additions & 0 deletions docs/buying-a-premium-rank.md
Original file line number Diff line number Diff line change
@@ -1,3 +1,7 @@
::: warning SERVER CLOSURE
NetherGames will be closing on the 28th of June 2026. For more details, please read our [Closure Announcement](https://support.nethergames.org/closure-announcement).
:::

# Buying a Premium Rank

To buy a rank, open the NetherGames Store.
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4 changes: 4 additions & 0 deletions docs/closure-announcement.md
Original file line number Diff line number Diff line change
@@ -1,3 +1,7 @@
::: info IMPORTANT UPDATE
For the latest closure details, policy changes, and FAQs, please read our [Closure FAQ and Information](https://support.nethergames.org/closure-info) article.
:::

# Closure Announcement

The following post has been written by our founder Callum, on behalf of the owners of NG - Callum & Dries.
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24 changes: 24 additions & 0 deletions docs/closure-info.md
Original file line number Diff line number Diff line change
@@ -0,0 +1,24 @@
::: info END OF LIFE
NetherGames will be closing on the 28th of June 2026. For more details, please read our [Closure Announcement](https://support.nethergames.org/closure-announcement).
:::

# Closure FAQ and Information

This article details all policy changes, FAQs, and information related to the closure of NetherGames. This serves as your one-stop shop for all questions related to the closure, and will be updated regularly as we approach the end date.

## FAQ

::: details What is happening to NetherGames?
NetherGames will be closing on the 28th of June 2026. Read our [Closure Announcement](https://support.nethergames.org/closure-announcement) for more details.
:::

::: details Will I be refunded for my store purchases?
In most cases, **no**. Our [Refund Policy](https://support.nethergames.org/refund-policy) states that "We have the right to terminate purchased ranks from our Store if the game or privileges we provide no longer exist, but we will stop selling them before it is phased out."

**HOWEVER:**
If you have purchased a **permanent** rank or item during the month of April 2026, you will be guaranteed eligiblily for a refund. Simply follow the instructions in our [Refund Guide](https://support.nethergames.org/applying-for-a-refund#applying-for-a-refund) and create a Billing Request. Please note that this guarantee does not exist for purchases made after the 1st of May, 2026.

That being said, if you do not meet the above criteria, you may still attempt to create a refund request; however, we cannot guarantee that it will be approved. We will review all refund requests on a case-by-case basis, and we will do our best to accommodate as many players as possible. Refund requests for purchases before January 1st, 2026 will not be considered.

Players who have purchased temporary ranks (i.e. Titan Rank) will **NOT** be eligible for a full refund. However, any unused time remaining on temporary ranks after the closure date will be refunded on a prorated basis. (For example, if you recently purchased a 6-month subscription to our Titan Rank, you will be refunded for the remaining time after June 28th, 2026.)
:::
3 changes: 3 additions & 0 deletions docs/index.md
Original file line number Diff line number Diff line change
Expand Up @@ -8,6 +8,9 @@ hero:
text: "Helpdesk"
tagline: Select from our articles below
actions:
- theme: alt
text: Server Closure FAQ and Information
Comment thread
Rishi-Sahasrabuddhe marked this conversation as resolved.
link: /closure-info
- theme: alt
text: Frequently Asked Questions
link: /faq
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