firmware updater throws CTAP2_ERR_OPERATION_DENIED (0x27) after writing

[Stathogon]

The Desktop APP throws a CTAP2_ERR_OPERATION_DENIED (0x27) Error after trying to update the Solokey through the software.

[benoitbayol]

+1

On latest mac release after npm install + instructions on README

Also I have this error if I try reset or register:

Error: cannot open device with path IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/XHC1@14/XHC1@14000000/HS02@14100000/Solo Bootloader 2.5.3@14100000/Solo Bootloader 2.5.3@0/AppleUserUSBHostHIDDevice

[hialvaro]

Same happening here. Any solution?

[conorpp]

I'll investigate this more later. As a workaround you can update with the solo-python command line tool.

Install solo-python, if you haven't already.

pip3 install solo-python

Update.

solo key update

[conorpp]

Also what OS is everyone running?

[Stathogon]

Also what OS is everyone running?

Windows 10 Pro

But i was able to solve the issue by updating my chipset drivers. But now I have the same Problem again. I suspect the same issue again and i will try to update my Bios again... Also i installed kaspersky lately and i dont know if it interfered with the update process. If it is helpfull im using a
Ryzen 7 3800x
and a Asus strix x570-F

Edit:
interesting enough i was able to update it without a change with the python skript.

[hialvaro]

Python tool is the only one that worked for me. All other updating tools were giving errors.