reCAPTCHA v3 Badge Visible but No Challenge/Form Appears

[petitwilly]

Check if your issue exists

• I confirm that i've search that my issue does not already exists

Your prestashop version

1.7.8.x

Eicaptcha version

2.5.x

Do you use a specific theme ?

Standard Classic theme with light CSS customization

Describe the bug

The reCAPTCHA v3 badge is visible and seems to work (appears in bottom right corner), but no validation challenge/form appears. When I set the "Minimum score for v3 captcha" to 1.0, almost all submissions are blocked, but there is no visible reCAPTCHA form/challenge for users to complete - forms just fail silently or with generic error.

debug.log

Additional context

Steps to reproduce

1. Install eicaptcha module on PrestaShop 1.7.8.11.
2. Configure with valid Google reCAPTCHA v3 site key and secret key (domain verified).
3. Set "Minimum score for v3 captcha" to [ta valeur testée, ex: 1.0].
4. Go to [précise le formulaire: ex: contact form / create account / newsletter].
5. Submit the form: badge shows, but no challenge appears, submission blocked.

Expected behavior

• Badge visible (OK).
• If score too low, a visible challenge/form should appear for user to validate.
• Or clear error message explaining the block.

Actual behavior

• No challenge/form ever appears, even with high score threshold.
• Submissions blocked without user feedback on reCAPTCHA side.

[bambinounos]

Did you fix it ?

[petitwilly]

No, I didn't fix it.

[bambinounos]

I faced the same problem yesterday. But I solved it. It was a problem with the cache. Delete the cache and overrides should be 0

[nenes25]

Hello,

It's not a bug but a feature.
The V3 captcha implementation depend of the score, but it does not display natively any additional challenge.

Regards,

[petitwilly]

Hello,

It's not a bug but a feature. The V3 captcha implementation depend of the score, but it does not display natively any additional challenge.

Regards,

Hi, thanks for the reply.

I get your explanation, but when the score validation fails, shouldn't it trigger a CAPTCHA challenge to verify human presence? That appears to be what the error message in the red box suggests.