Owner Watchlist Issue

[talasomething]

I am currently on version 11.5 and it seems when I add something to my(OWNER) watchlist, its just places it in a pending status and won't process. I had my options set to 'Can Sync Watchlist' and 'Requires Approval'. I then removed the 'Requires Approval' setting but it still just sits in pending status and won't process.

Again this is just my account which is the Plex owner. I have an account set up with my wife's email, add the same request and it processes just fine. Hopefully I am just missing something simple.

If you need more information, please let me know.

Thanks,
Ron

[jamcalli]

Hello @talasomething

You likely have the items sitting in the approvals? Just delete those stale approvals, if they no longer apply to your user and it should sync those items. If its brand new items that aren't routing, double check your settings, then provide some logs showing that it detected new items to add, and the content router decisions from the logs that follow immediately after.

[talasomething]

Here is the latest update I have. I have no approvals to go through at this time. Any user that has a watchlist I have 'Can Sync Watchlist' and 'Approval' so that way I can control users who has a large watchlist I don't want auto downloading. When I stop and start the Main Workflow, it tries to add my users watchlists which are set to pending based off my settings. I do a bulk reject so they won't download automatically.

I noticed my user(OWNER) didn't add anything to the pending list so I have nothing to approve. I added something new and when I refreshed the web page I see the new movie in the Watchlist but still doesn't add it to the approval.

Lastly, when I go to the log viewer I have nothing in there to give you. I checked all log levels to confirm if anything was in there.

[talasomething]

I am really enjoying your app and just want to help out where I can. Hopefully its just something simple on my end but whatever I can do to help, I am happy to.

Thanks again.

[jamcalli]

Do you have Plex Pass? Have the app at idle, then add something to your watchlist. Provide the logs after it detects that item through to idle again please.

[jamcalli]

Yes give that a shot? But there's no logs displaying at all in the log viewer?

[jamcalli]

https://github.com/jamcalli/Pulsarr/releases/tag/v0.12.2-beta.0

Try this please. Should now show the logs. I think the log viewer was bugged on native installs.

[talasomething]

Okay here is the latest update.

Thank you for the new beta release. The logs are flowing perfectly now. The logs also give me insight as to why I wasn't getting a new request added as the owner. I was unaware the app checks to see if I am connected to others people's Plex. The movie I was adding was already on a friends Plex so it skipped it.. Here is a the info from the log showing the reason.

[2026-02-19 11:43:18 PST] INFO: [PLEX_SERVER] Content found on Plex server "Metrotown" - skipping download
[2026-02-19 11:43:18 PST] INFO: [WATCHLIST_WORKFLOW] Movie Ocean's Twelve already exists on an accessible Plex server, skipping addition

So as of now everything is working great.

Couple questions though.

1. If someone adds something the their watchlist and it sits in awaiting approval, and shortly after they remove it, is the app suppose to also remove it from the awaiting approval?
2. Is there anyway to bypass the app from checking my friends Plex to allow me to add it to mine anyway?
3. I use several folders to separate my Sonarr shows. I see the content route option is is great. I think I know the answer but I have 3 root folders setup in my 1 Sonarr instance. Television, Television Finished and Television DVR. Is there a way to force things into a particular folder based off my own options? Ex Television Finished folder is for shows that have Ended. Television DVR is my personal folder of say network shows that I watch and delete etc.

Thank you again so much for responding and helping out. As I move forward is it okay to ask additional questions if needed?

Thanks again,
Ron

[jamcalli]

Yes absolutely, turn off the toggle to check for content existence in Plex and it wont check Plex and shared servers and will use the Arrs as the source of truth. If they remove an item from their watchlist it does not remove the approval request. You can configure content router rules to route content however you want, automatically handling all your root folders. You'll need to figure out the queries to split things as you'd like. I'm not sure there is a router rule for ended vs continuing, but perhaps it can be inferred from the existing rules.