[Bug]: SFTPGo cant access folders it created itself

[Joly0]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration issue.
• This issue is not already reported on Github (I've searched it).

Bug description

I installed sftpgo using chocolatey on a windows server 2025 and configured it with the auth plugin. I set the base directory for testing to c:\sftpgo-users

I was able to login and i can see that it created a subfolder for my user in that base directory, but for some odd reason it cannot show folder contents, it cannot create folders inside that user folder and it cant even upload files to it.

Steps to reproduce

Described above

Expected behavior

sfptgo should be able to create files and folders in folders it created itself

SFTPGo version

2.7.1

Data provider

Local

Installation method

Other

Configuration

none

Relevant log output

none

What are you using SFTPGo for?

Enterprise

Additional info

No response

[drakkan]

Could you please share some SFTPGo logs along with the full user configuration, including any per-directory permissions/file patterns?

[Joly0]

Sorry, i cannot. In the meantime i reinstalled sftpgo and changed the folder to another drive and there its working. I tried to set one users home dir back to the same directory as mentioned in my initial issue, but i cannot replicate it anymore.