Not Receiving Emails for Login or for Successful Build

[john-aquino]

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Which mobile framework are you using?

Flutter (Dart)

Steps to reproduce

1. Go to login
2. Type in business email, press login
3. See pop up that authentication key was sent

Expected results

I expect to receive an email it’s the authentication code.

Actual results

No email ever arrives. This started happening maybe Sunday night looking back at build emails. I’m still logged in on one device and can build, but just like authentication key, the successful build emails do not come as they had previously.

Build id (optional)

No response

[tirth-patel-nc]

hi @john-aquino, thanks for the report. could you please share the affected email address so we can investigate further?

[tirth-patel-nc]

@john-aquino it looks like your email address was blacklisted. I have resolved that on our end. could you please try again and let us know if it works now?

[john-aquino]

@tirth-patel-nc I am now able to login again! Thank you! Is there anything I should be aware of to prevent this in the future? Thanks.

[tirth-patel-nc]

@john-aquino Glad to hear that. Emails were rejected by your mail server due to your domain’s DMARC policy.