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DISPATCH

Dispatch is a streamlined issue reporting platform designed to bridge the communication gap between non-technical users and developers. By pairing a simple screen-recording extension with an automated ticketing engine, Dispatch captures the exact context of a bug or feature request. It automatically translates visual feedback into a fully structured, developer-ready ticket and routes it to the right team member, closing the loop from bug discovery to resolution.

How does it work?

Dispatch simplifies the reporting pipeline into three automated steps:

1. Capture: Users record their screen using our dedicated browser extension exactly when a bug occurs or a feature idea comes to mind, requiring zero technical vocabulary.

2. Process: The platform analyzes the recording alongside the environment to extract the user's intent, identify hidden errors, and gather crucial technical context.

3. Dispatch: A fully structured, developer-ready ticket is automatically generated (complete with the video and technical data) and routed directly to the correct team member based on the project's architecture.

Getting Started

Installation

1. Clone the repository:

   git clone https://github.com/PoCInnovation/Dispatch.git
   cd dispatch

2. Set up your environnement Duplicate the example environment file in the backend directory to create your local configuration:

   cd backend
   cp .env.example .env

   Ensure your local .env file contains the required database credentials:

   POSTGRES_DB=dispatch
   POSTGRES_USER=dispatch
   POSTGRES_PASSWORD=dispatch

Quickstart

1. Start the application : Run the following command at the root of the project to build the images and start the containers in the background:

   docker-compose up --build -d

2. Access the services: Once the containers are running, the application will be available at:

   • Frontend (Web Interface): http://localhost:3000
   • Backend (API): http://localhost:3001
   • Database (PostgreSQL): localhost:5432

Usage

[Explain how to use this project]

Get involved

You're invited to join this project ! Check out the contributing guide.

If you're interested in how the project is organized at a higher level, please contact the current project manager.

Our PoC team ❤️

Developers

LyesDjaoui	Lohan FERNANDES

Manager

Laurent Gonzalez

Organization

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