[Due for payment 2026-01-07] [Concierge Anywhere] Release 2: Enable the RHP for production

[marcochavezf]

If you haven't already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

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Version Number: N/A
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by:
Slack conversation (hyperlinked to channel name):

Action Performed:

1. Open the app in production environment
2. Sign in and complete onboarding
3. Navigate to any chat or report
4. Look for the help button to open the Side Panel (RHP)

Expected Result:

The help button should be visible and clicking it should open the Side Panel (RHP) in all environments including production.

Actual Result:

The help button and Side Panel (RHP) are hidden in production environment. They only appear in staging and dev environments due to the isProduction check in useSidePanelDisplayStatus.tsx.

Workaround:

Users can only access the Side Panel feature by using staging or dev environments.

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

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Issue Owner

Current Issue Owner: @CortneyOfstad / @sonialiap

[melvin-bot]

Triggered auto assignment to @CortneyOfstad (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @sonialiap (NewFeature), see https://stackoverflowteams.com/c/expensify/questions/14418#:~:text=BugZero%20process%20steps%20for%20feature%20requests for more details. Please add this Feature request to a GH project, as outlined in the SO. Remember to draft any necessary HelpDot updates by following the instructions here.

[melvin-bot]

⚠️ It looks like this issue is labelled as a New Feature but not tied to any GitHub Project. Keep in mind that all new features should be tied to GitHub Projects in order to properly track external CAP software time ⚠️

[melvin-bot]

Triggered auto assignment to Design team member for new feature review - @dubielzyk-expensify (NewFeature)